ISO 20000-1 Information Technology

Today, the most important source of business world is information and information technologies, which are formed by transferring this information to technology, have a great place in both business life and daily life. Information technologies cover all services that information processing units can provide, from internet services to archiving, technical service and software services. A technology with such a wide area of use, becoming increasingly widespread and rapidly developing/changing, and the rapidity of change also increases the rate of formation of the dangers that businesses face. With this change, it will be very difficult for businesses that cannot perceive the dangers brought by change and turn them into opportunities or cannot evaluate the opportunities to compete in the changing business world.

ISO 20000 Information Technology Service Management System Standard is a standard that guides information technology service providers or units in meeting the expectations of their internal and external customers, continuously improving and developing their status and performance, and how and which methods to apply in managing their relevant operations and providing services. It is process-based. ISO 9001 The quality management system, or ISO 27001 Being integrated with information security management system standards such as can be applied.

What are the Benefits of ISO 20000 Information Technologies Service Management System?

And the cost for all customers worldwide.
Information Technology Services keeps running.
Manages the risk and complexity of Information Technology.
It saves time.
Provides a competitive advantage.
Safety in service processes, provides an increase in speed and accessibility.
The needs of the customers the right to determine appropriate and timely support provides customer satisfaction.
Ensures more efficient and effective use of resources.

Who Can Use/Apply the ISO 20000 Standard?
ISO 20000 Information Technologies Service Management System Standard is a standard suitable for companies of all sizes and sectors.