ISO 9001 Quality

In today's conditions, major developments in the fields of information, technology and communication are dragging societies into fierce competition and an economic race where new developments are experienced every passing day. The globalization of world trade has expanded the scope and boundaries of competition, and the number of participants in the race has increased. Moreover, those participating in this race are becoming more qualified every passing day. Customers have become more conscious and knowledgeable, and customer expectations have reached the highest level. It is no longer enough to meet customer expectations; it is necessary to go beyond customer expectations. The pace of change has increased, and developments in technology in particular have made previously unimaginable applications possible. It is now very difficult for organizations that cannot keep up with change and the pace of change to survive. Businesses can only survive by providing goods or services that meet customer needs and expectations in all sectors. For this reason, the implementation of a Quality Management System that covers all stages from the design stage to production, marketing and after-sales services and aims for continuous improvement has become an indispensable condition in organizations. ISO 9000 Quality System Standards have become the most popular and applied international standards since their publication in 1987. The ISO 9000 Quality Management System Standards Series demonstrates how an effective management system can be established, documented and maintained.

ISO 9000 Quality Standards Series is a set of standards published by the International Standards Organization (ISO) that guide organizations in establishing and developing Quality Management Systems to increase customer satisfaction. ISO 9001 is the standard that defines the conditions to be applied during the establishment of the Quality Management System and forms the basis for documentation. In addition, there are also guide standards published by the International Standards Organization (ISO). ISO 9001 and the guide standards are called the ISO 9000 series. The ISO 9000 standard series given below was developed for organizations of all types and sizes to establish and implement an effective Quality Management System.

ISO 9000 Quality Management Systems – Basic Principles and Terminology of Recipes: The ISO 9000 Standard explains the basic principles of quality management systems and defines the terminology of quality management systems. It is a kind of dictionary.
ISO 9001 Quality Management System – Requirements: The ISO 9001 Standard specifies the requirements for a quality management system to be followed when an organization needs to demonstrate its ability to provide products that meet customer requirements and applicable regulatory requirements and aims to increase customer satisfaction. It is the standard that is certified.
ISO 9004 Quality Management Systems – Guide to Performance Improvement: The ISO 9004 Standard provides guidance on the effectiveness and efficiency of the quality management system. The aim of this standard is to improve the performance of the organization and to ensure the satisfaction of customers and other interested parties.

ISO 9001 Quality Management System is a globally accepted quality management system format that aims to increase customer satisfaction by meeting customer expectations, needs and regulatory requirements. It determines the Quality Management System conditions at many points, from the organizational structure of the organization to the satisfaction level of its customers, from the analysis of collected data to the effective management of processes, from internal audits to product design, from purchasing to sales. The ISO 9001 Standard is essentially a control mechanism. The purpose of this standard is to reduce and eliminate errors and defects and, more importantly, to prevent errors and defects that may occur. The standard is not directly related to product and service quality, but to the quality of the management system. The basic assumption here is that quality products and services that will meet customer needs will be produced if an effective Quality Management System is established and implemented.

The ISO 9001 Standard is not mandatory and contains general conditions. It can be applied to every sector, regardless of whether it is large or small. When understood and applied correctly, it represents a strong management system.

How the ISO 9001 standard quality management system is generated is left entirely to the institutions. A “standard” it's not a Quality Management System, Quality Management System that meets the requirements of the standard is to create.

What are the Benefits of ISO 9001 Quality Management System?

Focusing on the customer relationship in the organization, reduced customer complaints, customer satisfaction and loyalty increases.
By prioritizing customer demands and expectations, allows us to design a better product.
Good design and planning, reduces operational costs.
Quality problems arise from that minimizes the costs of quality.
Better planning of activities, solving problems faster with effective management can be ensured.
In this way, the Operation Management in all its dimensions more clearly keeps it under control, allows you to make healthier decisions.
A systematic analysis of all problems, followed by a continuous improvement in the enterprise would be.
Include participation in the activities of the employees, motivation and work their excitement increases.
With the continuous improvement in all areas increases the rate of qualified workers.
Increases the efficiency of a systematic approach in solving problems between departments.
Defined between the functioning of processes and functions within the organization provides a healthy flow of information.
The organization helps to improve quality of the image, increases the confidence of customers.
By providing access to new markets, increases the difference with competitors.
By establishing a systematic and managerial infrastructure allows you to go a step further toward institutionalization.
Corporate identity, stability.

Who Can Use/Apply the ISO 9001 Standard?
All requirements of the ISO 9001 Quality Management System Standard are general and are intended to be applicable to all organizations regardless of their type, size and the products or services they provide. For this reason, it can be applied by all organizations that aim to continuously improve and want to create an effective Quality Management System. There is no restriction in terms of sector or scale in this regard.